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Service - Priority
About Priority Service
Contact Detail
Booking Locations
Delivery Locations
Serviceable PinCode Enquiry
FAQ
About Priority Service Top   
Assured door to door day definite delivery services for commercial and non commercial Shipments to metro and non metro locations backed by Money Back
Guarantee.
24 hours service to metro location i.e. (Next Business Day) and 48 hours service to Non-metro locations i.e. (Next Business Day + 1)
Priority Service is available from Priority Network Booking Branches to Priority Network Delivery Branches.
Please note we do not have this Priority Service in the following States: Arunachal Pradesh, Assam , Bihar, Chhattisgarh, Himachal Pradesh, Jammu & Kashmir, Jharkhand, Kerala, Madhya Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Orissa , Punjab, Sikkim, Tripura, Uttarakhand, Andaman & Nicobar and lakshawadeep.
For Booking - Shipper / Consignor can contact us on the Email Ids and Contacts Nos by clicking here.
For Claim - In case , to claim Money Back Guarantee , in writing to the Booking Branch or Controlling / Regional office within 48 hours of Delivery.
 
Faq's          
What is NBD / NBD + 1 ?
What is MBG ?
Is there any Premium Charged for this Service ?
What is the Mode of Movement of this Product ?
Can Regular Customers be offered this product ?
Is NBD time specific ?
What if the Next Business Day is a Holiday at Destination ?
Benefit for Walk In Customers ?
If in case of a failure , how soon will the money be refunded ?
Are shipments to ODA locations acceptable in 'Priority Service' ?
What are serviceable Pin codes on Priority Service ?
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   What is NBD / NBD + 1 ?

Next Business Day delivery is termed as NBD.
NBD + 1 mean Next Business Day plus one extra working Day.

  What is MBG ?

Money Back Guarantee is MBG. Incase TCI XPS could not deliver the consignment as per the Standard Transit Time.
The money paid by the shipper will be refunded to the shipper except Service Tax.

  Is there any Premium Charged for this Service ?

TCI XPS will not charge any premium amount to this Value added Service. This service is exclusively our commitment to excel in our offering.  However the shipper needs to make the payment as per our standard Tariff Rates.

  What is the Mode of Movement of this Product ?

We would use AIR mode , Surface and Multimodal ( A combination of Air and Surface ) i.e  Delhi to Hyderabad, will move by Air Mode Delhi to Vijayawada , will move by Air till Hyderabad and then by Surface to Vijayawada.

  Can Regular Customers be offered this product ?

Regular Customers can use this product , provided they pay in Cash as in Tariff.
There is no COD / FOD or DACC in this product.

  Is NBD time specific ?

No TCI XPS promises to deliver the good before the office closing ours of the Next Business day or the following day based on the Destination.

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  What if the Next Business Day is a Holiday at Destination ?

If in case the Next Business Day happens to be National Holiday / Local Holiday , the consignment will be delivered on the Next Business Day. ie. Pick Up from Delhi on Monday for a Delivery at Mumbai on Tuesday, if Tuesday is a declared holiday at destination, the consignment will be delivered on the Next Business Day.

And Pick up from Delhi on Monday for a Delivery at Vijayawada on Wednesday , which is Next Business Day + 1 and if Wednesday is a declared holiday at Destination , the consignment will be delivered on the following Day.

  Benefit for Walk In Customers ?

We will NOT pick up from Walk in Customers , TCI XPS will pick up only from the Door of the Customer and Deliver the consignment to the Door of the Consignee. This is a Security issue.

  If in case of a failure , how soon will the money be refunded ?

In case of a failure the money will be refunded in 48 hrs after Delivery against a written claim letter from the Shipper.

  Are shipments to ODA locations acceptable in 'Priority Service'?

TCI XPS will not accept Shipments to ODA locations, the Pick up Locations , Delivery Locations and the Pin codes of the delivery locations are clearly defined in the annexure.

  What are serviceable Pin codes on Priority Service ?

To check the service availability to the desired pin code , Please type the pin code in the option provided above.

 
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